For the HUB

1. Open the USER MANUAL which in the box.

2. Find out the Specifications pages and you will find your Product Model in the first line.

For example：’UC0211’ is the product model in the below picture.

For the EARBUDS

1. Find out the User Manual which in the box.

2. There is the product model on the first page.

For example：'T19' is the product model in the below picture.